The Professional Communication in Ensuring Patient Safety Sample

Question: Discuss about the Professional Communication in Ensuring Patient Safety. Answer: The provision of effective healthcare facilities to the service recipients is a challenging task for the competent authorities. Healthcare organizations and concerned professionals always endeavor to cause no harm to the patients while receiving treatment under their supervision. Threats for potential adverse events and factors that may cause harm are thereby mitigated through their collaborative efforts to maximize the recovery. In this context of rendering holistic treatment modalities and ensuring quicker recovery acquisition of suitable communication skills on the part of the healthcare professionals are desirable that is likely to impact the outcomes in the patients (Levett-Jones, 2014). The two ways interaction brought about by means of effective communication paves the way for assisting in catering to the physical, emotional and psychological, emotional and cultural needs of the patient (Eunson, 2012). Therefore the importance of professional communication in ensuring patient safety is crucial in the healthcare sector to optimize treatment outcomes in the patients. In the following assignment discussions will be made with respect to the significance of professional communication in relation to ensuring patient safety to provide a closer insight into the topic. Healthcare infrastructure emphasizes on professional communication as an essential virtue to allay any negative outcomes. Communication essentially refers to the human interaction that encompasses both verbal and non-verbal communication inclusive of listening as well as talking. The chief purpose of communication is to make the patient aware about the pertinent information in a clear, unambiguous and timely manner that is easily understandable and comprehensive to the patient. Situation specific to the healthcare settings address the issue of mitigation of the negative outcomes through proper communication taking into consideration the entire picture. The fields of communication necessarily constitute intrapersonal, interpersonal, team, organizational, public and intercultural aspects. Good communication is likely to make way for attaining the projected healthcare goals achievable through dynamic interactive processes between the clinician and the client (Arnold Boggs, 2015). The seamless amalgamation and integration of the two modalities of communication such as the verbal and non-verbal help in bett er understanding and exploration of the issues encountered by a patient for the attending healthcare professionals. The core of communication in nursing essentially exemplifies the client centered communication where adequate emphasis is laid on developing a problem focused solution through broad spectrum of communication proficiency. Customized and patient specific healthcare interventions are thus facilitated through undertaking of proper client assessment in congruity with the values, preferences and other demands of the patient. Thus effective communication underpins the provision of safe care provision in the healthcare sector (O'Toole, 2012). Patient safety in healthcare is nowadays reckoned as an important attribute that has the potential of altering the contemporary healthcare and prevalent system related to healthcare education. The changing scenario in todays era, places the patient as the pivotal entity in the provision of effective and reliable healthcare treatments. Thus perceptions have undergone drastic changes whereby emphasis is laid upon the patient as an integral member to satisfy the definite and appropriate needs relevant to his or her condition. Moreover in addition to the patient, the family of the clients is also considered vital in carrying out the vital decision making process to account for greater and optimum health related outcomes. The guiding principles associated with empathy, autonomy, dignity, choice, transparency, respect and keenness to help the clients to lead lives as per their own terms underpin the provision of person centered care (Riley, 2015). Empirical findings have suggested the effi cacy of working together following a collaborative approach to account for improved patient safety through interprofessional education in team communication. Positive attitudes in conjunction with adequate knowledge support for proper interprofessional communication that in turn leads to ensuring patient safety by considering all the aspects of the patients needs in course of performing the treatment intervention. Documentation of the care provided in addition to the safe keeping of the patient record is thus vital to the provision of effective treatment care (Brock et al., 2013). The performance of professional communication in case of the healthcare professionals relies on compliance to certain ethical and legal guidelines to ensure that the safety of the patients is maintained satisfactorily. The personnel associated to healthcare including the physicians, nurses, midwives and other associated healthcare staff is responsible for carrying out their duties in a manner that is congruent with the existing legislations and policies. In this regard, the Code of Professional Conduct for Nurses and the nursing Competency standards for the Registered Nurse as put forward by the Nursing and Midwifery Board of Australia are quite vital (nursingmidwiferyboard.gov.au, 2017). All these guidelines consider that the nurses lay adequate emphasis upon the individual dignity, values, ethnicity and beliefs of the service recipient as well as the colleagues who are intimately related to catering to the demands of the patient. The guidelines states that the privacy and confident iality of the data retrieved from the patient must be treated with utmost care and commitment in course of the professional practice to foster quality care to the patients. Support in respect to the establishment of health, wellbeing in addition to supporting the decision making procedure of the patient is provided through effective communication process. Reflection and abidance to the ethical and moral framework of practice is considered vital in nursing profession where the nurses are constantly engaged in protecting the health and safety of the client. Unlike any other profession where communication is essential to carry out exchange of information between the concerned individuals, healthcare framework differs in terms of allowing therapeutic intervention through effective communication rather than mere sharing of knowledge. The specific skills competent to the nurses ate thus essential to maintain the essential virtues related to safety, dignity and autonomy of the nurses that in turn account for optimizing healthcare outcomes and recovery in case of the patient. The two-way process of effective communication is thus the best way of ensuring safety of the patient through adopting a holistic and collaborative approach in compliance with the guiding principles and actions proposed by competent authorities. Attainment of health related goals is thus possible through proper professional communication supported by adequate therapeutic intervention strategies. References Arnold, E. C., Boggs, K. U. (2015).Interpersonal relationships: Professional communication skills for nurses. Elsevier Health Sciences. Brock, D., Abu-Rish, E., Chiu, C. R., Hammer, D., Wilson, S., Vorvick, L., Zierler, B. (2013). Interprofessional education in team communication: working together to improve patient safety.BMJ Quality Safety,22(5), 414-423. Eunson, B. (2012).Communication in the Workplace. John Wiley Sons. Levett-Jones, T. (2014). Critical conversations for patient safety: an essential guide for health professionals| NOVA. The University of Newcastle's Digital Repository. Nursingmidwiferyboard.gov.au,. (2017). Code of Professional Conduct for Nurses in Australia. www.nursingmidwiferyboard.gov.au. Retrieved 17 April 2017, from https://file:///C:/Users/admin/Downloads/6_New-Code-of-Professional-Conduct-for-Nurses-August-2008-1-%20(7).PDF Nursingmidwiferyboard.gov.au,. (2017). National competency standards for the registered nurse. www.nursingmidwiferyboard.gov.au. Retrieved 17 April 2017, from https://file:///C:/Users/admin/Downloads/Nursing-and-Midwifery-Board---Standard---National-competency-standards-for-the-registered-nurse%20(6).PDF O'Toole, G. (2012).Communication: Core interpersonal skills for health professionals. Elsevier Health Sciences. Riley, J. B. (2015).Communication in nursing. Elsevier Health Science